Microsoft Teams

Connect Cardinal to Microsoft Teams to send AI-generated notifications and alerts to your Teams channels via incoming webhooks.

Overview

With the Microsoft Teams integration, the AI agent can:

• Send notifications to Teams channels via incoming webhooks
• Deliver alerts when triggered by monitoring rules or workflows
• Post summaries of incidents, reports, or query results

Capabilities

Configuration

Credentials

The webhook URL must use HTTPS and point to a Microsoft domain.

Prerequisites

• A Microsoft Teams channel where you have permission to add connectors
• An incoming webhook configured for the target channel

Creating an Incoming Webhook

1. In Microsoft Teams, navigate to the channel where you want to receive notifications
2. Click the … menu on the channel > Connectors (or Manage channel > Connectors)
3. Search for Incoming Webhook and click Configure
4. Give the webhook a name (e.g., “Cardinal Notifications”) and optionally upload an image
5. Click Create
6. Copy the generated Webhook URL

Setup

1. Navigate to Settings > Integrations and click Add Integration
2. Select Microsoft Teams
3. Paste the Webhook URL
4. Click Test Connection to verify the webhook is reachable
5. Click Save

What This Enables

Once configured, the AI agent and automated workflows can send messages to Teams, such as:

• Alert notifications when anomalies are detected
• Incident summaries posted to on-call channels
• Scheduled report digests