Knowledge

Knowledge is where you store trusted context at the org, datasource, or agent level so agents can use it to answer questions accurately and consistently.
Key Benefits
- Provide agents with org-specific information and context
- Improve accuracy of agent responses with domain knowledge
- Enable agents to provide more personalized and contextual answers
Knowledge Scope
You can add knowledge at different levels to match your needs:
- Global Knowledge - Organization-wide knowledge accessible to all agents across your instance
- Connector-Specific Knowledge - Knowledge tied to specific connectors, providing contextual information about particular datasources that agents can reference
- Agent-Specific Knowledge - Knowledge tailored to individual agents, allowing you to customize what information each agent has access to based on its role and responsibilities
Reach out to support@cardinalhq.io for support or to ask questions not answered in our documentation.