Cardinal Desktop Application
Product
Assets
Knowledge

Knowledge

Knowledge

Knowledge is where you store trusted context at the org, datasource, or agent level so agents can use it to answer questions accurately and consistently.

Key Benefits

  • Provide agents with org-specific information and context
  • Improve accuracy of agent responses with domain knowledge
  • Enable agents to provide more personalized and contextual answers

Knowledge Scope

You can add knowledge at different levels to match your needs:

  • Global Knowledge - Organization-wide knowledge accessible to all agents across your instance
  • Connector-Specific Knowledge - Knowledge tied to specific connectors, providing contextual information about particular datasources that agents can reference
  • Agent-Specific Knowledge - Knowledge tailored to individual agents, allowing you to customize what information each agent has access to based on its role and responsibilities

Reach out to support@cardinalhq.io for support or to ask questions not answered in our documentation.